Environmental and building investigation labs
Run the Science.Win the Business.Keep the Client.
Milva Lab is the LIMS for environmental labs. Milva IO is the laboratory business management system built around it. Together: a commercial LIMS. Digital sample intake, chain of custody, lab workflow, client portal, and automated invoicing in one system. No paper. No IT project.
The operational reality
Three gaps every environmental lab needs to close
Paper rekvisitions, invisible sample status, and a manual quote-to-invoice process. Until now.
Messy Rekvisitions
Paper and PDF rekvisitions are where the chain breaks.
Your field teams collect samples on site. The rekvisition comes in on paper, by email, or as a PDF. Someone at the lab re-enters the data: client name, project reference, sample type, collection details. Every manual field is a gap in the chain of custody and a delay in the intake process. For asbestos, mould, and PCB cases, a broken chain is a broken result.
How does your lab currently document chain of custody from field to final report?
Client Friction
Damage firms, consultancies and property managers call to check status.
An asbestos investigation or mould case has multiple samples, multiple deadlines, and a client waiting to make decisions. Your clients can't see anything until you email them the report. So they call. Every open project generates status calls. Your lab team handles the analysis and the inbox. The labs your clients compare you against are starting to offer a portal. When they can, and you can't, the next tender is already decided.
How many status calls did your team handle last week across all open projects?
The Monday Avalanche
The week starts with a backlog no one saw coming.
Field teams were out Friday. Samples arrived over the weekend. Monday morning, the lab manager walks in to an unplanned volume — unlogged, unassigned, unscheduled. No visibility until the samples are physically in front of you. Add the invoicing that didn't go out last week, the report built in a separate tool, and the re-entry from the paper rekvisition. The week is behind before it starts.
How much of your Monday morning is spent catching up on what arrived over the weekend?
The Milva workflow
Client order. Lab. Report. Invoice. One system.
No re-entry, no status calls, no revenue cycle delays.
Clients order digitally: portal, mobile, or direct submission
Clients submit sample orders through a branded portal or mobile app. Field teams register on site. Every order arrives at the lab with complete digital metadata: client details, sample type, project reference, before the physical sample does.
Works offline. Syncs when connected. No app download required for clients.
Lab receives clean data, processes without re-entry
Samples arrive with complete digital metadata. Lab managers see tomorrow's incoming volume today. Analysts log results directly in the system. Chain of custody is closed end-to-end, every handoff timestamped and traceable.
99% data accuracy. Zero manual re-entry. Audit-ready from day one.
Clients track their projects like a parcel
Every client logs into a branded portal and sees exactly where their samples are: received, in analysis, report ready. Status updates are automatic. Reports land the moment they're signed off. Status calls drop to near zero.
Your CS team gets hours back per week. Client satisfaction scores improve.
Invoice generated from the completed order
When the report is signed off, the invoice is already 90% complete. No separate billing step, no re-entering project details. Send in one click, or export to your accounting system.
Closes the quote-to-invoice cycle. Revenue hits the account faster.
Proof from the field
Your clients experience the difference, and they notice.
"
Significant time savings and substantially streamlined production on environmental cases after only 4 weeks.
Mads
Project Manager · BELFOR
BELFOR is a leading property damage remediation company whose field and project teams work directly with commercial testing labs. This is the experience of a lab's client, not the lab itself.
4 weeks
To streamlined workflow
~0
Status calls / week
Real-time
Client visibility
30%
Faster project delivery
100K+
Samples processed
Why environmental labs choose Milva
The LIMS that grows your lab business.
Milva Lab is the LIMS for environmental and building investigation labs. Milva IO is the laboratory business management system: the commercial growth layer. Together: a commercial LIMS.
Live in 4 weeks
Not 6 months. Not a 6-figure implementation project. Our onboarding is structured around your existing workflows. Labs are processing real client orders in 2–4 weeks. Without pausing operations.
Win tenders on service, not just price
When five labs quote the same accredited test, the contract goes to the one with the better client experience. The Milva IO client portal, part of the business management layer, gives your sales team a live demo that competitors can't match.
Clients become sticky
Once clients order through the portal, track samples in real time, and receive reports digitally, switching to another lab becomes operationally disruptive for them. Retention improves without additional sales effort.
The LIMS handles the science. Milva IO grows the business.
Milva Lab is the LIMS: digital sample intake, ISO 17025-aligned chain of custody, lab workflow, and accreditation-ready reporting. Milva IO is the laboratory business management system built around it: client portal, commercial reporting, and invoicing. Two layers. One platform. Implemented in 4 weeks.
Close the quote-to-invoice gap
Order intake, lab workflow, reporting, and invoicing in one connected system. No re-entering data across three platforms. Labs report 25% operational cost reduction and 30% faster project delivery after going live.
One tool instead of five
Client ordering. Sample intake. Chain of custody. Lab workflow. Client portal. Reporting. Invoicing. One workspace. One login. One monthly bill.
Built on real traction
€200K ARR in year one, built from the ground up.
Milva Lab grew out of Milva Sampler, a field sampling platform we launched in 2025. It went from zero to over €200,000 in recurring revenue in under 12 months. The reason it worked was simple: Tim and the team spent the whole time talking to the people actually doing the work. Not just the managers signing the contracts.
Most lab software is designed for the analyst or the IT buyer. We built Milva Lab for the CCO, the Head of Sales, and the owner who wants to win commercially. The lab team comes along because the operational benefits make their day easier too.
€200K
ARR, year one
Milva Sampler: from zero to €200,000 ARR in 12 months
Day 1
Commercial focus
Built around the commercial workflow from the first prototype. Not around the analytical workflow alone.
End-to-end
Client to invoice
Order intake + lab management + client portal + invoicing: built with real labs
Built for every commercial role in the lab
Different jobs. One system.
Scale your lab commercially without scaling headcount.
Revenue per FTE improves when the admin layer disappears. Take on more client volume without adding back-office staff.
See the business case →Live sample tracking. No paper. No Monday avalanche.
Incoming sample volume is visible before it arrives. Requisitions come in digitally. No re-keying, no missing fields. Staff allocation becomes a decision, not a guess.
See the dashboard →Win tenders with a client experience your competitors can't demo.
When a prospect asks what working with your lab looks like, you have a live answer. A demo of the client portal closes the conversation.
See the client portal →Give every client real-time visibility. Stop the status calls.
Clients log in, see their orders, track their samples, and receive reports the moment they're ready. Your CS team stops being the communication layer.
See client self-service →The lab that wins is the one with the better client experience.
Book a 30-minute demo. We'll walk you through the full commercial workflow using data from a lab similar to yours.
No commitment. No IT project. Most labs are up and running in 4 weeks.