Services · Customer Platform
The client experience that wins long-term contracts.
Branded reports, a white-label portal and pricing agreements per client, in one place.
The customer platform is the web side of what your clients experience: where they find their results, reports and project history, and where their commercial terms with you live.
What you get
Branded reports
Reports are generated automatically and can carry your client's own logo on the cover, so they look like part of the client's own documentation.
Share through a portal, not an inbox
Clients get secure, permanent access to their results, documents and project history. No email attachments, no shared drives, no access management headaches.
White-label for each client
Each portal can carry the client's own branding. The details clients notice are the ones that keep contracts.
Pricing agreements in one place
Pricing agreements, volume tiers and custom rates per client are kept in the platform instead of scattered across spreadsheets and email threads.
Invoicing that follows the agreement
When a report is approved, the agreed price is already attached to the order. See automatic invoicing.
One source of truth
Every report, agreement and client interaction is stored in the same system as the order it belongs to.
Getting started
How it works
01
Add your clients
Create client accounts and their users, and set their pricing agreements.
02
Brand the output
Add logos and report templates so reports and the portal look the way you and your clients want.
03
Share results
Approved reports reach the client's portal automatically.
Frequently asked questions
What is the customer platform?
The web platform your clients use to access results, reports and project history, together with the pricing agreements that govern what they pay.
Can reports carry our client's logo?
Yes. Reports can be generated with the end client's logo on the cover.
Does it connect to invoicing?
Yes. Pricing agreements feed the invoice, so the right price is set before the invoice is created.
Martin Mikkelsen · CCO & Partner
Lassen Sie uns sprechen
Vereinbaren Sie ein unverbindliches Gespräch über die digitale Transformation Ihres Labors.