01 / 05 Where does your lab's core data live today? In one system, in structured fields Spread across a system, spreadsheets, and shared folders Mostly in Excel, on paper, and in email
02 / 05 How much does daily work depend on one or two people who know how everything fits together? Not much. Processes are written down and shared Somewhat. A few things live in people's heads A lot. If they are away, work slows down
03 / 05 What happens when you need to change a workflow, a report, or a sample type? We can adjust it ourselves We ask the vendor or a consultant and wait We work around it, because changing it is too hard
04 / 05 How do clients place orders and follow their samples? Through a client portal By email, with a form we process by hand By phone, email, and paper
05 / 05 If you moved to a new system, could the lab keep running while you do it in steps? Yes. Our sample types and analyses are documented Partly. Some of our setup is not written down We are not sure where we would start
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